Privacy Policy
Last updated: May 27, 2026This Privacy Policy describes how buildo collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you use our website or contact us for home appliance repair services in Groningen, we may collect certain information about you.
Information We Collect
We collect information in several ways to provide and improve our services. When you contact us for washing machine or refrigerator repairs, we gather your name, phone number, email address, and service address. We also collect information about the appliances you need repaired and details about your repair requests.
Our website automatically collects certain data when you visit, including your IP address, browser type, pages visited, and time spent on our site. We use cookies and similar technologies to enhance your browsing experience and understand how you interact with our website. This information helps us improve our services and provide better support for Groningen households.
How We Use Your Information
We use the information we collect to provide repair services, respond to your inquiries, and communicate with you about your service requests. Your contact details allow us to schedule appointments, send updates about your repairs, and provide invoices. We analyze usage data to improve our website functionality and user experience.
We may use your information to send you occasional updates about our services, special offers, or maintenance tips for your appliances. You can opt out of marketing communications at any time. We never sell or share your personal information with third parties without your explicit consent, except where required by law.
Your Privacy Rights
You have the right to access, correct, or delete your personal information at any time. You can request a copy of the data we hold about you or ask us to update any inaccurate information. If you wish to exercise these rights, you can contact us using the details provided below.
You also have the right to withdraw consent for data processing and to lodge a complaint with the Dutch Data Protection Authority if you believe your privacy rights have been violated. We will respond to all data requests within thirty days. We retain your information only as long as necessary to provide our services and comply with legal obligations.
Cookies and Tracking Technologies
We use cookies to improve your experience on our website. These small files are stored on your device and help us remember your preferences, analyze site traffic, and personalize content. Essential cookies are necessary for website functionality, while analytical cookies help us understand how visitors use our site.
You can control cookie settings through your browser preferences. Some cookies are required for our services to function properly, while others are optional. We respect your choice and will not use non-essential cookies if you decline them. Our cookie policy provides detailed information about the types of cookies we use and how to manage them.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use encryption and secure protocols to safeguard sensitive data during transmission and storage.
While we strive to protect your information, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and contact us immediately if you suspect any unauthorized access to your account or information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new last-updated date. Your continued use of our services following such changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, you can contact us:
Email: [email protected]
Phone: +31 20 847 3562
Address: Prinsengracht 487, Amsterdam, 1016 HT, Netherlands