Marcel Hendriks
Senior Appliance Repair Specialist
Buildo B.V.
18 years fixing washing machines and fridges across Groningen households
Years of Experience
Hands-on appliance repair since 2006
Appliances Repaired
Washing machines and refrigerators in Groningen region
Faster Diagnostics
Pioneered framework for Groningen's water and electrical standards
Major Brand Expertise
Bosch, Siemens, Whirlpool, AEG, and more
The Journey to Appliance Expertise
Starting with the Basics
Marcel's path into appliance repair started at 22 when he apprenticed under a master technician in Groningen. That first year wasn't glamorous — mostly learning to identify drainage problems and simple electrical faults. But it gave him the foundation he'd build on for nearly two decades. He wasn't just learning to fix things; he was learning why they break.
Education and Credentials
After his apprenticeship, Marcel completed formal technical training at Hanzehogeschool in Groningen, focusing on electrical systems and mechanical repair. He's earned multiple certifications from the Dutch Appliance Technicians Association (DATS), including specialist qualifications in washing machine repair and refrigeration systems. These aren't just certificates on a wall — they represent thousands of hours understanding how modern appliances actually work.
The Breakthrough Moment
By 2015, Marcel had seen thousands of machines fail. He started noticing patterns unique to Groningen — specific issues tied to local water quality and the region's electrical standards. Most technicians didn't think about this. He did. He developed a diagnostic framework tailored to these conditions, which reduced his average repair time by 35%. More importantly, it meant fewer callbacks and happier customers who weren't paying for trial-and-error repairs.
Philosophy and Approach
Marcel's core belief is straightforward: most appliance failures are preventable. Proper maintenance catches problems early. Knowing when to call a professional saves money and frustration. At buildo B.V., he translates this philosophy into educational content that helps homeowners understand their appliances better. He writes because he's seen too many people stressed about repairs they could've prevented, or confused about what's actually broken.
Current Focus
Today, Marcel splits his time between hands-on repair work and technical writing. He's still the person Groningen households call when their washing machine floods or their fridge stops cooling. But he's also become the voice explaining these problems clearly, without jargon. He writes for people who want to understand what went wrong and how to prevent it next time.
What Marcel Knows Inside and Out
Articles by Marcel
Real guidance on common appliance problems and how to prevent them
Why Your Washing Machine Is Leaking and How to Stop It
Leaks are one of the most common issues Marcel sees. This article walks through the most likely culprits — from worn door seals to drainage problems — and how to tell which one you're dealing with.
Read ArticleFridge Stopped Cooling? Check These Parts First
When a refrigerator stops cooling, it's usually one of a few culprits. Marcel explains how to diagnose which part is likely failing and when you need to call a professional versus trying a simple fix.
Read ArticleSafety First: When to Unplug and When to Call an Expert
Not all appliance problems are DIY-friendly. Marcel breaks down which issues are safe to troubleshoot and which ones require professional intervention to avoid electrical hazards.
Read ArticleDishwasher Not Cleaning Dishes? It's Usually the Filter
A dishwasher that doesn't clean properly frustrates people quickly. Marcel explains the most common cause — a clogged filter — and how to fix it in about five minutes.
Read ArticleNeed help with an appliance issue right now?
Get in Touch with MarcelCredentials and Recognition
Technical Training
Hanzehogeschool Groningen — Appliance Repair and Electrical Systems specialization
Professional Certifications
Multiple DATS (Dutch Appliance Technicians Association) certifications in washing machine and refrigeration repair
Industry Recognition
Recognized for pioneering diagnostic framework adapted to Groningen's local water and electrical conditions
Current Position
Senior Appliance Repair Specialist at buildo B.V., combining hands-on expertise with technical content creation
Ready to Learn More or Get Help?
Whether you're dealing with a washing machine that won't drain or a fridge that's losing its cool, Marcel's here to help. Browse his articles for guidance or reach out directly.